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Tech & Ops Conference 2023: Customer Acquisition

 Registration is now closed for this event

INCA Tech & Ops Conference 2023 text overlaid on a photo of a horse race

Online registration for this event is now closed. For details of any late availability please contact Gill Williams (

Our popular Tech & Ops Conference is back for 2023, and back as an in-person event for the first time since 2019. And we are really pleased to have Calix as our main conference sponsor.

We've chosen the great setting of Chester Racecourse for this one-day event, ideal for a sector that is moving faster than ever before to build Gigabit Britain.

The day itself is designed not only to showcase innovative products and services, but also to address some of the key issues for the Altnet sector and its supply chain partners.


Conference programme

9:30 Welcome & Registration  
10:00 Introduction Helen Wylde, Conference Chair & CEO, Wildanet
10:10 TOTSCo update Paul Bradbury, CEO TOTSCo
10:25 Accelerating Subscriber Acquisition with Managed Services that Delight Customers David Green, Sales Director Cloud Solutions, Calix
Oliver Gowland, Head of Consumer Sales, Connexin
10:45 Networking break  
11:05 Mapping Altnet Coverage Richard Dowden, Lead Engineer, Broadband at Uswitch, RVU
Rob Leenderts, AssetHUB
Tim Gilfedder, Ofcom
Oliver Johnson, CEO Point Topic
11:35 Customer Acquisition:
Building a Strong Consumer Brand
John Irvine, CEO WightFibre
Justin Leese, CTOO Ogi
Helen Wylde, Conference Chair & CEO, Wildanet
Tom Rigg, B4R
12:15 Creating Compelling Wholesale Propositions Rob Walker, Head of Altnet Strategy, TalkTalk
Tim Stranack, Founder & Director Community Fibre
Eoin Heaney, Vice President International, Calix
James Warner, CSO Full Fibre
12:45 Lunch  
13:45 Update on Equinox 2 Gita Sorensen, TOTSCo & GOS Consulting
14:00 Standardisation Max Fernando, Head of Regulatory & Compliance Glide
David Turner, Business Development Adtran
Niall Halpenny, Director of Telecoms Sonalake
Rob Leenderts, AssetHUB
14:40 Wholesale Platforms Showcase Kristian Olaf Plet Freiesleben, International Business Director, OpenNet A/S
Marcel Horst, Common Wholesale Platform
Michael Slevin, Technology Consulting Director Sonalake
Jeremy Gray, CTO BroadbandHUB
Matt Brewster, CTO Strategic Imperatives
Wail Sabbagh, Managing Director, Strategic Imperatives
15:30 Networking break  
15:50 Gigabit Wireless & 5G James Saunby, Consulting Director Greysky
David Burns, CEO Wireless Coverage
Paddy Paddison, CIO/CTO Wildanet
Stephen Muldowney, Business Development Manager, WeLink
16:20 Q&A  
16:50 Wrap up  
17:00 Close  

Participants will enjoy a buffet lunch, with options that include slow roasted beef stifado with roasted vegetables and crisp Greek salad, and mushroom and butterbean stroganoff with rice and spring greens; plus tea, coffee and cakes in the refreshment breaks.


Register now to secure your place

As an in-person event, places are limited, so you are encouraged to register early in order to secure your place.

Pricing: £125 + VAT per person for members, £165 + VAT for non-members.

Prices include lunch and refreshments.

To access member pricing for this event, either use the discount code provided, or log in to your user account before registering. If you are part of an INCA member organisation and don't yet have a user account you can apply for one here. If your organisation isn't yet in membership of INCA, there's never been a better time to join. More info here.

No discount code? Get in touch via with any queries. If you think you are on our mailing list but not receiving email from us, check your spam folder and/or whitelist email from our domain.

For any other queries about this INCA event, please contact Gill Williams.


Event Sponsors

Headline Sponsor

Calix logo

Supporting Sponsor

Infrafleet logo

If you would like to sponsor this event or one like it please contact Gill Williams.


The racing image is by Paul, CC BY 2.0, via Wikimedia Commons

June 28th, 2023 10:00 AM  to  5:00 PM

Show large map
Chester Racecourse
New Crane Street
United Kingdom
per person £ 165.00 + £ 33.00 VAT