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Switching & Wholesale Introduction

A major change to the broadband industry affecting all network operators and service providers is underway and INCA Members need to take action to adapt and benefit. INCA has been working with Ofcom, OTA and other industry organisations on behalf of the independent sector. Now is your chance to get involved and get your views represented.

Based on the EU Electronic Communications Code – EECC – Ofcom has mandated a new method for consumers to be able to switch their broadband connection. This is to be "Gaining Provider Led" (GPL). The EECC was transposed into UK law in December 2020. The statutory instrument was laid before Parliament on 2 Dec 20 and is here (thanks, Aidan).

The Office of the Telecommunications Adjudicator – OTA2 – worked extensively with the industry to come up with 2 Options for GPL submitted to Ofcom. Ofcom has now decided on OTS: One Touch Switching. This must be in operation cross-industry by April 2023.

The Switching and Wholesale Special Interest Group (SWSIG) has analysed how OTS could be the catalyst for Wholesale Platforms as all such platforms will need to be aligned with the OTS Hub for easy interoperability and timing implementation. The work to ensure that independent networks can be consumed by scale retailers is vital - if they can't use services available from INCA Members, other networks will be used.

At the behest of Ofcom, OTA is continuing to consult with industry in 2 workstreams: Governance and System Design. INCA represents members in both groups. 

INCA recommends to all INCA network operators, wholesalers and systems vendors should engage with the OTA process as all your OSS / BSS will need to interface with the new OTS system.

This page is an index to our work on behalf of INCA Members. We trust it will be a useful resource in this area. There is a great deal going on with some very short timescales. Don't get left behind.


Ofcom and OTA

All-IP Migration

SWSIG Meetings and Workshops

If you do not have a full-time Public Affairs, Policy and Regulatory function in your organisation, you will find the new INCA Policy and Regulatory Service, designed for the interests and needs of our independent sector, well worth while to protect and promote your interests at this level.

If you are not already an INCA Member and are an organisation working in or supplying the Independent sector, why not consider the wide range of Member Benefits in addition to the Policy, Events, Quality Mark workstreams. More details here.